BeInFit Terms and Conditions and Privacy Policy

Terms and Conditions

1. Introduction

BeInFit Ltd (“BeInFit”, “we”, “us”, or “our”) operates the AI-powered fitness platform at https://bein.fit, connecting wellness professionals and enthusiasts across the UK and globally. By using our platform, you (“User”, “Trainer”, “Trainee”, “Client”, “Wellness Professional”) agree to these Terms and Conditions.

2. Definitions

  • Trainer/Wellness Professional: Individuals or businesses offering wellness, fitness, or training services via BeInFit.
  • Trainee/Client: Individuals booking or purchasing wellness services through BeInFit.
  • Platform: All BeInFit websites, mobile applications, AI matching tools, and related digital services.

3. Account Registration & Eligibility

  • Users must be 18 years or older and provide accurate, up-to-date information during registration.
  • You are responsible for safeguarding your account credentials and personal data.
  • Trainers must comply with all applicable laws, regulations, and hold relevant professional licenses.

4. Use of the Platform

  • BeInFit uses advanced AI algorithms to connect Trainers and Trainees, offers business management tools, and facilitates secure payments.
  • Trainers are solely responsible for the wellness services provided. BeInFit is not the direct provider of these services.
  • The platform offers a journal with wellness tips, a weekly newsletter, and promotes local wellness events.

5. Fees and Payments

  • Customers: A 4% transaction fee is added to each booking, charged at checkout.
  • Trainers: Receive the remaining amount after the 4% fee, paid directly to their Stripe Connect account.
  • Subscriptions: Trainers can opt for tiered subscription plans (after a free trial) for enhanced business management features.
  • Payment Processing: All payments and payouts are securely handled via Stripe. BeInFit does not store card details or sensitive payment data.
  • Additional Revenue Models: Includes revenue-sharing partnerships with event agencies and brands, as outlined in specific agreements.

6. Cancellations & Refunds

  • Cancellation and refund policies are set by individual Trainers and clearly displayed at the time of booking.
  • Disputes should be resolved directly between Trainers and Trainees. BeInFit offers mediation support if necessary.

7. User Conduct

  • No unlawful, abusive, or harassing behavior is permitted on the platform.
  • Users must not infringe on copyright, privacy, or other rights of BeInFit or third parties.

8. Content & Intellectual Property

  • All content, including articles, tools, and branding, is owned by BeInFit Ltd or its licensors. All rights reserved as of 2025.
  • Full reproduction of materials on social networks or elsewhere is prohibited without editorial permission.
  • For copyright concerns, contact [email protected].
  • Highlighted articles and wellness tips are available in our Wellness Journal.

9. Liability Disclaimer

  • BeInFit is a digital platform and is not responsible for the quality, safety, legality, or outcome of wellness services.
  • Users engage with each other at their own risk.
  • BeInFit is not liable for personal injury, loss, or damages arising from use of the platform or services.

10. Data Protection & Privacy

  • BeInFit complies with UK GDPR and relevant privacy laws. See our Privacy Policy below for details.

11. Termination

  • BeInFit may suspend or terminate accounts for breach of these terms or misuse of the platform.

12. Changes to Terms

  • We may update these terms at any time. Users will be notified of significant changes via email or platform notifications.

13. Governing Law

  • These terms are governed by the laws of England and Wales.

14. Contact

BeInFit Privacy Policy

1. Introduction

This Privacy Policy explains how BeInFit collects, uses, and protects your personal information as part of our commitment to GDPR compliance and user privacy.

2. Data Controller

BeInFit Ltd is the data controller for your information. For some data, we may act as joint controllers with Trainers.

3. Information We Collect

  • Registration Data: Name, email, country, and business information (for Trainers).
  • Profile Data: Photo, bio, location (optional).
  • Technical Data: Device information, session logs, IP address, analytics (used to improve the user experience).
  • Booking & Transaction Data: Session bookings, payments, attendance records.
  • Messaging Data: Messages exchanged between Trainers and Trainees via the platform.
  • Newsletter Subscriptions: Email address for weekly wellness updates.

4. How We Use Your Data

  • To provide and improve our AI-powered fitness platform and wellness services.
  • To process bookings, secure payments, and manage subscriptions.
  • To facilitate communication between Trainers and Trainees.
  • To send important notifications, platform updates, and marketing communications (with opt-out options).
  • To comply with legal and regulatory obligations.

5. Data Sharing

  • With payment processors (e.g., Stripe) to process secure transactions.
  • With Trainers you interact with for service delivery and scheduling.
  • With third-party service providers (only as necessary and never for marketing without your consent).
  • As required by law or for safety and security reasons.

6. Data Retention

  • Your data is retained only as long as needed for the purposes above or as required by law.
  • You may request deletion or correction of your data at any time by contacting us.

7. Your Rights

  • Access, correct, or delete your personal data at any time.
  • Withdraw consent for marketing communications at any time.
  • Contact [email protected] to exercise your rights or submit privacy requests.

8. Cookies & Analytics

  • We use cookies and analytics tools to enhance the user experience, monitor traffic, and improve our services. You can manage preferences in your browser settings.

9. Children’s Privacy

  • BeInFit is not intended for users under 18 years of age.

10. International Data Transfers

  • All data is stored and processed in the UK. By using BeInFit, you consent to this transfer even if you are located outside the UK.

11. Changes to This Policy

  • Updates will be posted on our website. Continued use of BeInFit implies acceptance of changes.

12. Contact